Find out more about successful franchise digital marketing with our sequence of free e-books and templates.
Download our FREE ebook
Find out more about successful beauty salon digital marketing with our sequence of free e-books and templates.
Talk to Dani
Hi, Thank you for taking interest in talking to me. You can either schedule a call with me here or send me your query through the contact form and I will reply to you as soon as I can. Thanks and speak to you soon!
What Digital Marketing Mistakes Your Franchise May Be Making
by Local Fame on
Whether it's your overall online strategy or that of your latest digital marketing campaign, mistakes are easy to make:
Digital marketing for a small business is different to that of a franchisee within a larger franchise. It's important that your individual franchisees know that.
As the franchise owner, you will want to make sure you aren't making any of these common digital marketing mistakes:
1) Your brand is inconsistent
A cohesive brand is perhaps even more vital for a franchise than other kinds of business. After all, one of the major reasons consumers choose you is because they know they can rely on the quality of the goods or services you provide to be the same – no matter where they are in the world.
Problems arise when your branding looks visually different in different places. Or when special offers you provide in one area aren't the same as those in another.
No matter where your branding appears – online, in your physical marketing, in your store locations – it should be:
Potential franchisees looking to buy a franchise will – consciously or not – want to see evidence of this. This will require that you have smart branding guidelines set up and explained to each new franchisee.
It also means you can't afford to skimp on creating high-quality branded materials – or on having them created for you.
2) Your franchisees compete against each other
If each of your franchises is running their own digital marketing campaign, even the most well-meaning will start to see their efforts overlap. They may even drive up the price of pay-per-click advertising or the paid advertising options on social media.
Their organic SEO efforts will also be harmed by competing directly against each other on keywords – especially if they are in similar areas.
Solutions for this problem include:
Organising all of your campaigns centrally. This will usually involve a centralised franchise marketing fund.
Micro-sites for all of your franchise locations built into your main website. This improves your local presence and reach, which are vital for improving your local SEO...
3) You are ignoring your SEO
Larger franchisees who have a well-regarded name often tend to rely on that name more than they should.
If you are a smaller franchise, this is a big opportunity. Because modern internet users tend to search for products and services in all kinds of ways. Choose smart keywords and you might be able to jump ahead.
Any professional online marketing services you are working with should also be telling you how important it is that your SEO strategy includes the creation of interesting, high-quality content which offers value to your audience.
This can be a challenge for franchises because they have multiple locations. But content is still king. It's likely to remain so long into the future.
4) You are not being transparent
Transparency is increasingly vital in a world where any consumer can – with a little effort – research everything you and anyone else in the world are saying about your brand.
This means you shouldn't try to conceal times when things weren't so good. Honesty goes a long way to building trust. And trust is essential if you want people to buy from you.
5) You do not show proof of your quality
You can show off proof of the quality you offer in several ways:
Apply to enter every franchise competition to gain awards
Apply to join major accreditation schemes in your industry
Add those badges of trust and accreditation to all your online listings
Look for any other outreach opportunities (an internal team or professional franchise PR company might be necessary for this)
Finally, never underestimate the importance of reviews. If you're looking to recruit more franchisee prospects, video testimonials from existing franchisees are incredibly powerful
The same goes for written reviews of your products and services. Collect them, respond to them and thank the reviewers.
Even the most effective digital marketing campaign needs to be supported by an impression of quality when consumers click through and find you.
When you’re starting a blog, it can feel like all of your digital content marketing is going to get lost in the wilds of the internet: Even partway through the last decade, there were around 130 trillion known web pages. That’s a shocking figure. It’s one which will have since shot up too. This means,…
In the eyes of your clients, your brand is your business. At a glance, your brand shows your customers what you stand for. It also serves to make you stand out from similar companies, services and products. In order to do that, your brand needs to be an easy reference guide for your clients. That…
Buying a franchise is a great way to get ahead in business – especially when it comes to marketing: After all, part of what drew you to the network you’ve decided to join will almost certainly be the strength of their brand advertising… But, while that strength is a huge advantage for you, you can’t…
Buying a franchise means you are the boss of your own business. Yet you also have many of the advantages of a much larger company… One of those advantages is how franchise marketing works: In most networks, your franchisor will provide things like national-level advertising – the sort of marketing you would never be able…
If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Local Fame website. However, you can change your cookie settings at any time. AcceptRead More